I have the worst luck. Either that or I don’t do enough research. As you guys know, I have two brand ambassador agreements: one with Insane Labz and one with American Metabolix. Since Insane Labz doesn’t sell whey, I’d get stuff like bcaas from them and my whey from American Metabolix. Last week I was running low on pre-workout and decided to order a pre-workout from Insane Labz called Psychotic. It has great reviews and tastes great, (I’ve had a sample of it before). After entering my shipping information, I got an error message saying that they don’t ship to Canada. Uh, excuse me? When did this happen? Why wasn’t I notified? Apparently the issue lies with some Health Canada snags so they’re halting on shipping here. I tried a few more times after that with no luck, so I figured I’d give American Metabolix a try.
Although I’ve never taken Havok, (the pre-workout from American Metabolix) before, I had high hopes since their whey is pretty on point. Again, I punch in my shipping information and realize that the shipping is $100!! That’s insane! I can easily buy two or three tubs of pre-workout at GNC for that price. What I want you guys to understand is that if I had these issues prior to becoming a brand ambassador, I would’ve never agreed to it. It’s put me in a position that forces me to buy product that isn’t Insane Labz or American Metabolix. Frustrated, I reached out to both companies. This is the email I sent to Insane Labz:
Keep in mind, the email address that I sent this two was in an email that I had received from Insane Labz THAT DAY, so in theory it should be correct right? Wrong.
I could literally strangle someone at this point haha. I decided to move on to American Metabolix and direct message them on Instagram. I successfully managed to get an email address from the person who responded to me on Instagram for the person who coordinates the brand ambassadors. I sent this email:
STILL NO RESPONSE. With anger building, I went back to Instagram and messaged Insane Labz via a direct message which looked something like this:
No one’s really helping me out, no one’s will to budge. I shouldn’t give free advertising to companies that won’t even ship to my country or will ship but at the price of my first-born child. Frustration doesn’t even cover how I feel. Moral of the story is to make sure that if you are a brand ambassador, make sure it’s for a reliable company that will deliver to your country!
Do you guys have brand ambassador/sponsor horror stories?
-Running Fast, Lifting Heavy
Running Fast, Lifting Heavy 
Well that totally stink for ya. I have been hesitant to become a part of a brand ambassador program because I really don’t like feeling limited. I looked into on company, that I belive strongly in. They had soooo many restrictions that I felt the benefit didn’t match the personal cost for me. There definetly needs to be balance for both the ambassador and the company. I hope things get resolved for you. If it doesn’t, maybe looking into the contracts you have and consider parting ways. I’m sure that is not what you want to do. Good luck
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My contracts were both pretty lenient – especially with American Metabolix. It sucks that it feels like it’s going up in smoke, but who knows, maybe this is the start of a new chapter!
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That’s not a brand ambassador horror story, it’s Canada and its politicians. Good luck fixing those!
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Haha, very true! It’s unfortunate that the companies didn’t inform me of those issues though.
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Or did the government change the rules on you?
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I don’t think so. I know Canada has some pretty uptight laws about the ingredients in supplements, so my guess is that Insane Labz didn’t make the cut anymore. As for American Metabolix, I’m not too sure.
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